JISC

Business & Community Engagement Programme This programme aims to enhance institutions’ efficiency, effectiveness and opportunities in BCE activities as well as improve access to institutions’ knowledge and expertise for business and...

Institutional Innovation Programme The Institutional Innovation programme represents a £13.08m investment aimed at supporting existing institutional strategies by providing solutions to institution-wide problems, based upon proven...

Institutional Exemplars Programme The institutional exemplars programme is a £1.4 million programme to generate exemplar projects demonstrating change at the institutional level.

JISC Relationship Management JISC has established a new theme area of ‘Relationship Management’, intended to support institutions in managing the processes, information and systems involved in managing relationships, to enable...

JISC Organisational Support Programme To harness the potential offered by ICT requires the consideration and understanding of a range of issues. These focus on the implications associated with using ICT rather than the technology...

Supporting Training, CPD and Staff Exchange for BCE Practitioners A JISC Advisory Services two-phase project to determine the support and enhancement needs of existing BCE training provision and the needs of target BCE practitioners. The project will design, pilot,...

Customer/Partner Relationship Management: Processes & Systems to Maximise Value This project will develop, deliver and oversee validation and pilot use of process-mapping and self-analysis tools to enable institutions to assess and manage risks and benefits of an enterprise-wide...

Business & Community Engagement Programme Evaluation This project, in the Needs and Evaluation Strand, consists of four phases designed to evaluate the Business and Community Engagement Programme.

Goldsmiths student lifecycle relationship project The project aims to review the experience of students at Goldsmiths and transform our approach to managing our engagement with students and prospective students. Through this project we will explore...

Awareness and Education sessions in BCE for wider JISC Community JISC Advsiory Services project to plan, design and manage delivery of a series of awareness and education sessions delivered by a range of experienced BCE practitioners and experts, aimed at and...

JISC RSCs (Regional Support Centres) The 13 JISC RSCs provide a comprehensive, regionally-based support service for the use of networked learning technologies and resources for FE Colleges, small HE Colleges and other local educational...

JISC infoNet JISC infoNet aims to be the UK's leading advisory service for managers in the post-compulsory education sector promoting the effective strategic planning, implementation and management of information...

JISC TechDis JISC TechDis is the leading educational advisory service providing advice and guidance on technology and disability to promote an accessible and inclusive experience for students and staff. JISC...

JISC Procureweb JISC Procureweb is a Procurement Support service for the UK Higher and Further Education Sectors and Research Councils.

JISC Advance Advancing education, research and management through expertise, advice and inspiration in the use of technology.

Podcast: Two Nations - the Small Business & the Digital Divide MP3 (Duration 19:44) Jane Charlton and Simon Wittermore from JISC attended the ALT C Pre Conference Workshop on Small Businesses in a Digital Divide. The workshop was attended by conference delegates and...

Business intelligence - your university's lifeblood Flash (Duration 1:26) It is vital that institutions can analyse the information that they gather through their management of relationships, and they need to have systems in place to do that. Simon...

Manage your relationships better to create new markets Flash (Duration 1:48) To get the best value from relationships you need to look at what is going on across departments and have a strategic ability to see where resources are being used. It may be possible...

Three steps towards relationship management Flash (Duration 0:29) Know your processes – across academic departments and business functions. Institutional efficiency and credibility may be at stake. Use the CRM Self-analysis Framework to...

What relationship management means for universities Flash (Duration 1:51) Universities have a range of partners and face global competition in a virtual marketplace. They need processes to manage different relationships. Simon Whittemore (JISC Programme...

BCE workshop series 2008/2009 report PDF document The aim behind these invitation-only workshops was to explore the key concerns of both further and higher education institutions and their partners and clients regarding collaboration, and the...

JISC BCE Consultation Workshop Series 2008/2009 Report PDF document JISC BCE Consultation Workshop Series 2008/2009 Report

Enhancing Employer Contact and Communication - Final Report Word document The aim of the project was to explore in a 'live' situation, prior to the operation of the Capability Improvement Programme, the IT issues facing a potential employer and their employees, including...

Project Plan PDF document Using Emotionally Intelligent Transaction Mapping to Reshape Student Lifecycle Interactions (EITM)- The aim of this project is, that by looking at how students ‘feel’ rather than what they ‘expect’...

BCE Evaluation Phase 0 Final Report PDF document BCE Evaluation Phase 0 Final Report - Sero Consulting